Privacy

Privacy policy

Last updated: 20 October 2026

Sana makes guided yoga classes for home practice. This policy explains what information we collect when you use the Sana app and our website (sanasessions.com), how we use it, and the choices you have. It sits alongside our Terms.

We collect only what we need to run and improve Sana. We don't sell your information, show you ads or track you across other apps and websites.

Sana is for adults aged 18 and over, and we don't knowingly collect information from anyone younger.

What we collect

In the app

  • Account details: your email address, if you create an account.
  • Profile: the name you'd like us to call you, your experience level and your preferred style.
  • Practice history: the sessions you play and how you progress with poses.
  • Feedback: optional ratings, comments and reasons for leaving. Please don't include health details in your comments.
  • Health notice: a record of which version of our health notice and Terms you accepted, and when.
  • Technical data: crash reports, device and app information, and IP address.
  • Usage data: which screens you open and what you do in the app.

Practice reminders are set up on your device and aren't sent to us.

On our website

  • Visit statistics: anonymous page views and load times. These don't use cookies and aren't linked to you.
  • Server logs: like any website, our hosting records IP addresses in short-lived logs.
  • Waitlist: if you joined our waitlist, we hold your email address, your first name if you gave one, and any answers you gave about your practice. We use your email address to tell you about Sana, and your answers to understand interest and shape what we build.

AI and your information

Sessions are written with the help of AI ahead of time, before anyone plays them. None of your personal information is sent to an AI provider.

How we use your information

We use your information to:

  • run Sana, including your account, sign-in, session recommendations and practice history
  • find and fix problems
  • improve Sana and our sessions, using app usage, practice patterns and feedback
  • send you sign-in codes
  • send you service notices about your account and changes to Sana, including changes to pricing

If you're in the UK or EU, we rely on these legal bases:

  • our contract with you, to run the app and your account
  • our legitimate interests, to fix problems, improve Sana and keep a record that you accepted our health notice, balanced against your rights
  • your consent, for waitlist emails and survey answers. You can withdraw it at any time by asking us to delete your waitlist details.

Who we share it with

We share your information only with service providers that help us run Sana, and only as much as each one needs:

  • cloud hosting, database and sign-in
  • sending sign-in emails
  • crash reporting
  • app usage analytics
  • website hosting and analytics

These providers handle your information on our instructions and are required to protect it at least as carefully as we do. We may also share information if the law requires it, or to protect the rights, safety or property of Sana or others.

How long we keep it

  • Account, profile and practice data: for as long as you have an account. See “Deleting your account” below.
  • Guest profile and practice data (if you use Sana without an account): deleted after a year without use. If you create an account, it moves across to your new account.
  • Waitlist details: until you ask us to delete them, and no longer than 12 months after launch.
  • Usage data: we use it for up to 7 years.
  • Crash reports: 90 days.
  • Server logs: deleted automatically within a week.

Deleting your account

You can delete your account at any time in the app, under Account.

When you delete your account, we permanently delete your email address, name, profile and pose progress straight away, and you can no longer sign in.

We keep a record that you accepted our health notice for 6 years.

We keep a record of your past sessions and feedback, how you used the app, your level and style, the date you signed up, and your reason for leaving if you gave one. This record is no longer linked to your email address or name, and we use it only to understand how Sana is used and to improve it.

Your choices and rights

Depending on where you live, you may have the right to:

  • access your personal information or get a copy of it
  • correct or delete it
  • object to or restrict how we use it
  • withdraw your consent, where we rely on it

To use any of these rights, email us at hello@sanasessions.com. It's the same simple process for everyone, and we'll reply within one month.

You can also complain to the Information Commissioner's Office (ico.org.uk) or your local data protection authority.

Security

We protect your information with encryption in transit and at rest, access rules that keep each account's data private, and limited access to our systems. No method of storage or transmission is completely secure, but we work hard to keep your information safe.

International users

Our service providers may store and process your information outside your country. Where UK or EU law requires it, these transfers are protected by appropriate safeguards, such as adequacy decisions or standard contractual clauses.

Changes to this policy

We'll update this policy as Sana changes. We'll revise the date at the top, and for significant changes we'll let you know in the app.

Contact us

If you have any questions about this policy or your information, email us at hello@sanasessions.com.